How do I update my contact information (address, phone number or email address) on file?

  • Updated

To update your contact information, please complete a change of information form. You can obtain this form by reaching out to our service team at 877-936-7175 or by email at We are available 6:00 a.m. to 5:00 p.m. Pacific Standard Time, Monday through Friday.

Once your form is received, we will contact you to set up a video verification call to confirm your identity and the requested changes. This is a required security measure taken before any account information can be updated. Please be prepared to present your photo ID and verify the details of your request.