How do I track my Limit and Conditional Limit order(s) after I've placed the order request?

After you place a Limit or Conditional Limit order, it will appear as a pending order in the Open Orders section. You’ll see key details such as the asset, the order type, the limit and/or trigger price you set, the total value of the order, and how long it will remain active before expiration.

If your order executes, it will move from the Open Orders section to the Transaction History.

When does my Open Order expire?

When you place a Limit or Conditional Limit Order, it is treated as a Good Til’ Canceled (GTC), meaning it stays active on the exchange for up to 30 days until it is either filled or closed.

An open order request can stay open for up to 30 days. If it’s not filled by then, it will automatically close.
When an open order request closes without being executed, you’ll get a notification, and your available balance will be updated with the released funds.
The system shows how long your order has left under the Expires In column. This countdown always rounds down—so if you have 2.8 days left, it will display 2 days. If less than 24 hours remain, you’ll see <1 day.

How do I edit an Open order?

Limit and Conditional Limit orders cannot be edited once they’ve been placed. If you’d like to make changes to an existing open order request, you’ll need to cancel it and submit a new order request with updated details.

How do I cancel an Open Order?

If you change your mind about an order request, you may cancel it at any time before it has been triggered. When you cancel, the funds or assets that were being held for that order request are immediately released back to your available balance, allowing you to use them for another trade.

Please note, orders already in the process of executing—or those that have been fully completed—cannot be canceled.

When will my Open Order request execute?

A Limit or Conditional Limit order only executes when the market price reaches your chosen price(s) (or better). Here are the different scenarios:

Order executes fully
- If the market price reaches your price(s) and there’s enough volume available, your entire order will be filled at your specified price(s) or better.
Order executes partially
- Sometimes only part of your order is filled if there isn’t enough available volume at your desired price(s).
- The unfilled portion of your order stays open until it is either filled later or it expires (and does not execute).
Order expires / does not execute
- If the order isn’t filled before the expiration, it will automatically cancel, and your funds will be released.

Why did only part of my Open Order request fill?

A partial fill occurs when only part of your limit order is executed because there isn’t enough trading volume available at your specified limit price. For example, if you place a limit order to buy 10 Etheruem at $3,000 but sellers are only offering 6 Etheruem at that price, those 6 Etheruem will be filled immediately. The remaining 4 Etheruem may stay unfilled if the market doesn’t meet your price again. You will only pay for the portion that gets filled.

If you want to continue buying or selling, you’ll need to place another order.

Partial fills are common in markets with high activity or lower liquidity. They allow you to secure as much of your order as possible at your chosen price while keeping your funds protected for the remainder.

Important Information

Orders may not execute immediately
Limit and Conditional Limit orders only execute if the market price reaches your specified limit or stop price. The further your requested limit price is from the current market price, the longer it will likely take to execute—or it may never execute at all. For example, if Bitcoin is trading at $100,000 and you place a buy limit order at $30,000, the order will remain open but may expire before the market ever reaches that price.
Partial fills are possible
If only part of your order can be matched at your limit price, that portion will execute, and the remainder will stay open until it is fully filled, canceled, or expired.
Expiration rules
All open orders expire after 30 days if not filled. You’ll receive a notification, and the funds will automatically return to your available balance.

Troubleshooting

Why can't I see pending order requests in the Open Order section?

If your Open Orders section looks incorrect or doesn’t refresh, log out and back in, or refresh your app/browser. Clearing cache and cookies can also resolve display issues.

I cancelled my order, where are my funds?

If you do not see the funds returned to “Available to Trade” amount after cancelling a Limit Order, try refreshing your browser, or going to the Transaction History to see if the funds are pending.

Why did my order fail, or only partially fill?

While rare, it is possible that an order is cancelled or partially filled. If this occurs, you can attempt to trade the asset again or buy/sell the remaining units originally intended.

Why did my order not execute?

Check whether your limit price is realistic compared to the current market price. If it’s too far away, the order may never trigger before expiration.

Why has my order status not updated?

Pending orders remain until the market reaches your trigger price. If you believe an order should have executed but don’t see a change, try refreshing your Open Orders page.